Managed Service Provider (MSP) Software, Hardware, Services and Research Papers

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Hosted VoIP. What Does That Mean To My Business? 10 Business People Make Their Voices Heard. by Polycom, Inc.

May 07, 2010 - (Free Research) This informative guide, featuring questions from business people, provides answers and insights on how Hosted VoIP can impact communications by providing critical features and flexibility, all for significantly lower costs.

(EGUIDE)

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Cloud Computing: Business Benefits With Security, Governance and Assurance Perspectives by ISACA

December 01, 2009 - (Free Research) This paper clarifies what cloud computing is, identifies the services offered in the cloud, and also examines potential business benefits, risks, and assurance considerations. Read on to learn more about cloud computing from security, governance, and assuarance perspectives.

(WHITE PAPER)

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ITIL v3: Making Business Services Serve the Business by ASG Software Solutions

October 01, 2009 - (Free Research) ITSM is an IT management approach focused on end-to-end services rather than individual technology components. It is more aligned with the customer view of IT than the technology view. Read this paper to learn how business service management takes ITSM to the next level.

(WHITE PAPER)

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Keeping Cool In The Data Center: A High-Efficiency Modular Solution by Alcatel-Lucent

December 10, 2009 - (Free Research) This paper examines a new approach to data center cooling known as "phase change" or "two-phase" low-pressure pumped refrigerant cooling. It details the advantages of this approach over traditional computer room air conditioning (CRAC) methods, and it identifies the specific benefits.

(WHITE PAPER)

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Systems Management: Dell versus HP. Is it time for a change? by Dell and Symantec

December 01, 2008 - (Free Research) Dell claims that its management solutions, based on Altiris, do more than HP's to simplify management. Are these claims valid? Ptak, Noel & Associates LLC (PNA) explored the logic behind these claims. Read this paper to see what the research reveals.

(CASE STUDY)

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