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Repair Technicians Switch from Paper to Mobile Workforce Management Solution by BlackBerry December 01, 2009 - (Free Research) AIS Construction Equipment (AIS), a heavy construction equipment dealership that sells, rents and repairs machinery, was challenged to automate work orders completed by service technicians who repair heavy equipment to accelerate the billing cycle, follow up on sales leads and improve customer service. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

E-Book: Optimizing BI and Analytics in Healthcare by Tableau Software May 21, 2010 - (Free Research) BI and analytics tools can provide healthcare organizations with valuable insights for assessing and improving patient care and better controlling costs. This E-Book provides an overview of the BI and analytics issues facing healthcare organizations, as well as advice on how to best utilize the available technologies in healthcare. (EBOOK) VIEW ABSTRACT | GO TO

FACTS® PPO™ by Ebix Health, Inc. January 2001 - (Free Research) FACTS® PPO™ is a fully automated provider network processing module, this system provides you with a fully integrated database for providers (both practitioners and facilities). (ARTICLE) VIEW ABSTRACT | GO TO ARTICLE

Reducing Risk through Requirements-driven Quality Management: An End-to-End Approach by Hewlett-Packard Company May 2007 - (Free Research) Read this white paper to learn a structured way to manage requirements, and how risk-based requirements and quality management are inseparable from the larger process of managing the planning, test and release of a software system. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

ManageEngine Applications Manager 9.2 by ManageEngine July 2010 - (Free Research) ManageEngine Applications Manager is an availability and performance monitoring software that helps IT Operations and Application Support to ensure high uptime for their business applications in production. (DEMO) VIEW ABSTRACT | GO TO DEMO

The Renewed Finance Function: Extending Performance Management Beyond Finance by SAP America, Inc. September 2008 - (Free Research) In August 2007, CFO Research Services launched a research program to explore the ways in which the role of the finance team has changed in recent years. This report presents the findings of our online survey of 255 senior finance executives. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

QualysGuard Security & Compliance Suite Trial by Core Security Technologies March 2010 - (Free Research) Qualys provides the most reliable and cost-effective way for you to audit your network security. CORE IMPACT Pro offers comprehensive, automated penetration testing across web applications, network systems, endpoints, end users and wireless networks. (TRIAL SOFTWARE) VIEW ABSTRACT | GO TO

Making the Right Server Selection Part 2 - Handling Storage and server management issues by Dell, Inc. and Microsoft April 2010 - (Free Research) This second article in a three-part series looks at storage and server management issues. (EGUIDE) VIEW ABSTRACT | GO TO

A Comprehensive Approach to Practicing ITIL Change Management by BMC Software, Inc. April 2009 - (Free Research) Mission-critical data processing relies in large part on the automated initiation, execution, management, integration, and recovery of batch-mode IT processing. Read about BMC Software's solution that integrates their batch process automation solution, BMC CONTROL M, with their CMDB solution, BMC Atrium. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Communications Leader Videotron Hopes to save $1.6 Million by Automating Service Calls on Blackberry Smartphones by BlackBerry February 2009 - (Free Research) Encumbered by paper-based work orders and instructions relayed verbally, Cable TV company Videotron needed a solution that helped manage service requests in a way that cut costs and service call mistakes. They chose a wireless solution from Blackberry that automates all administrative steps involved in handling a service call. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

The Business Value of Pervasive BI by SAP America, Inc. February 2010 - (Free Research) This Aberdeen Analyst Insight draws on three discrete data sets in order to examine the business value of making access to BI more pervasive across the enterprise. The data shows that users taking such an approach have overcome a number of organizational challenges in order to drive significant business performance enhancements. (ANALYST REPORT) VIEW ABSTRACT | GO TO ANALYST REPORT

Managing IT in a Downturn: Beyond Cost Cutting by SAP America, Inc. November 2008 - (Free Research) Downturns give companies a chance to buck conventional wisdom and increase their IT investments. Targeted investments in many areas can generate efficiencies and revenue growth that surpass the savings from straight cost reductions. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Agent-less Architecture - Beyond Simple Systems Monitoring by Hewlett-Packard Company March 2010 - (Free Research) This webcast explores monitoring challenges that IT pros face. Gain insight into how to streamline your processes and improve monitoring efficiency. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Effective Risk Management in a Collaboration Driven Enterprise by AvePoint, Inc. August 2008 - (Free Research) How will platform and content access interruptions affect productivity, revenue, and compliance-related exposure? This document will analyze common consequences of such interruptions and discuss why successful SharePoint deployments require effective management, vigorous protection, diligent compliance protocols, and continuous availability. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Blackberry Professional Software Boosts Productivity of Manufacturer's Mobile Marketing Representatives by BlackBerry February 2009 - (Free Research) Absolute Brilliance installed BlackBerry Professional Software and realized immediate productivity improvements among head office staff and within their mobile marketing team. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Data Integration: Creating a Trustworthy Data Foundation for Business Intelligence by SAP America, Inc. June 2009 - (Free Research) This white paper discusses the importance of data integration and help you identify the key challenges of integrating data. It also provides you with an overview of data warehousing and its variations, as well as summarizes the benefits and approaches to integrating data. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Reversing the Requirement for Storage Growth — IBM Consolidates and Simplifies Tier-2 Storage by IBM February 2009 - (Free Research) IBM recognizes the need to not only consolidate data center storage, but also to reduce the amount of array capacity required to store multiple copies of business-critical information. Read this article for information on how data center storage issues can be addressed using innovations such as data deduplication. (TECHNICAL ARTICLE) VIEW ABSTRACT | GO TO

Agentless Architecture: Beyond Simple Systems Monitoring by Hewlett-Packard Company March 2010 - (Free Research) View this webcast to explore the monitoring challenges that IT pros face.  Gain insight into how to streamline your processes and improve monitoring efficiency. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Case Study: Hospital I.T. Infrastructure by CDW Healthcare July 2010 - (Free Research) Building a brand new, state-of-the-art medical campus from the ground up requires an I.T. infrastructure capable of supporting newer, more advanced healthcare applications and the massive volumes of digital data generated by these systems. Read this white paper to learn how CDW Healthcare helped a Michigan medical campus to accomplish their goals. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

5 Low Cost Tips for Protecting Exchange from Downtime by Marathon Technologies July 2010 - (Free Research) Windows Server applications are at the very core of small and mid-size business operations, powering everything from the essential Exchange email server and mobile/remote email access, to critical order processing applications and customer databases. Watch this webcast to learn more. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Application modernization – a path to business transformation by Micro Focus, Ltd July 2010 - (Free Research) This White Paper explores a number of practical ways to achieve this, including optimizing mainframe development and testing processes, platform migration, and process modernization. It also looks at the benefits, return on investment (RoI), and relative risk factors for these options. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Borderless Applications and the Changing Face of Application Performance Management (APM) by Compuware Corporation July 2010 - (Free Research) This paper explores application performance management (APM) in the past, present, and future. Continue reading to learn all about APM and learn how your company can ensure they have an APM strategy that won’t leave them high and dry when it matters most. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Complying with regulations abroad: How some are adapting to Brazil's Nota Fiscal Electronica (NF-e) by Crossgate February 2010 - (Free Research) According to a new law, Brazilian companies must now comply with Nota Fiscal Eletronica (NF-e). This will gradually replace hard-copy nota fiscals with an electronic counterpart. Since most systems were not designed for such extensive regulation, many companies find it best to leverage a service provider to manage this as an outsourced service. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Software Common Hacks and Counterattacks: A Guide to Protecting Software Products Against the Top 7 Piracy Threats by SafeNet, Inc. July 2010 - (Free Research) In order to ensure they are properly paid for use of their application, Independent Software Vendors (ISV) must implement some type of software protection. This white paper examines a variety of the most common hacking techniques, and the best counterattacks available for protecting your application from piracy. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Simplifying UNIX Migration - Dell and Red Hat Pave the Way by Dell, Inc. and Intel July 2009 - (Free Research) Dell has teamed-up with Intel and Red Hat and developed a migration strategy to simplify the consolidation of the enterprise data center from an outdated, proprietary architecture to an easily managed open systems platforms. To learn about how easy it is to migrate from UNIX to Red Hat Enterprise Linux on Dell PowerEdge servers, please read on. (ANALYST REPORT) VIEW ABSTRACT | GO TO ANALYST REPORT

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