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Measuring the Business Impact of Support by GoToAssist

July 16, 2010 - (Free Research) Customer support has long been a business mainstay. Yet, the business impact of support is seldom measured - despite the influence of support on higher revenue, customer satisfaction and increased productivity. This new ServiceXRG white paper explores the importance of quantifying the impact of support on your business.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Retail’s Mobility Imperative: A Measured Approach to the Emerging Channel by BlackBerry

July 27, 2010 - (Free Research) This study examines what’s driving retailers’ mobile strategies, where they’re focusing their time and money, and how they plan to measure their performance. In addition, view results of an exclusive survey of more than 300 executives at top U.S. retailers. Continue reading to learn more!
(ANALYST REPORT) VIEW ABSTRACT | GO TO ANALYST REPORT

Cisco EnergyWise: Power Management Without Borders by Cisco Systems, Inc.

March 01, 2010 - (Free Research) Cisco® EnergyWise is a new energy management architecture that will allow IT operations and facilities to measure and fine-tune power usage to realize significant cost savings. This white paper illustrates how businesses can utilize Cisco EnergyWise with a network enabled by Cisco to better understand the power footprint of their organization.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Data Protection Solutions at Midsize Organizations by Trend Micro, Inc.

February 01, 2008 - (Free Research) In January of 2008, a random sample of online technical newsletter subscribers at midsize companies (100- 5,000 employees) received an email invitation to participate in a survey about data protection solutions use at their organizations. The goal of the survey was to identify sources of and/or reasons for information security breaches and more.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Secure Smartphone Apps: The Next Generation by BlackBerry

April 07, 2010 - (Free Research) The latest smartphone applications foster more mobility and productivity than ever before--as long as a secure mobile network is in place. This white paper addresses mobile applications and the potential security threats to the corporate networking as well as provide security measures to take.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

How to Measure the ROI of Online Server Data Protection by Iron Mountain Digital

May 28, 2010 - (Free Research) This white paper helps managers show the profitability of reducing operational costs in server backup and recovery through investment in online server data protections (subscription) rather than traditional backup method.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

How to Measure ROI for Online Server Backup and Recovery by Iron Mountain Digital

May 28, 2010 - (Free Research) This White Paper helps managers to build a compelling business case for deploying online data protection services rather than continuing current methods of backup and recovery – or implementing other onsite alternatives. This paper includes a checklist of comparative cost categories used in calculating ROI.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

E-Guide: Target-Based Data Deduplication Technology Product Considerations by Quantum Corporation

July 21, 2010 - (Free Research) This brief e-guide will walk you through the purchasing considerations of choosing a deduplication product. Read on to learn how to calculate the costs and measure the benefits associated with deploying a deduplication project.
(EGUIDE) VIEW ABSTRACT | GO TO

Fluid Dynamics Simulation Keeps Aerospace Design Costs Trim by Mentor Graphics

June 10, 2010 - (Free Research) Aerospace manufacturers are urgently pursuing cost-saving measures to deal with today’s economic realities. Safety and regulatory issues do not make it possible to simply use cheaper materials or lighter packaging. Software-based modeling is proving to be the salvation of manufacturers for delivering products at lower cost, and in less time.
(CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

The Definitive Guide to Lead Nurturing by Marketo

April 28, 2010 - (Free Research) This guide offers useful, qualitative insight from today’s marketing thought leaders, basic and advanced B2B marketing best practices on must-have campaigns, and worksheets for calculating ROI and measuring the impact of nurturing done well. Read on to learn more about lead nurturing and how it can benefit your organization.
(EGUIDE) VIEW ABSTRACT | GO TO

E-Book: The Next Revolution: Cloud Computing - Top reasons why more and more companies are turning to cloud-based call center software to improve their bottom line by inContact

May 04, 2010 - (Free Research) The right cloud computing solution makes it possible for call centers to eliminate barriers created by obsolete premise-based solutions, achieve customer service excellence and continue business success. Find out how inContact is helping hundreds of call centers greatly reduce costs while simultaneously increasing customer satisfaction levels.
(EBOOK) VIEW ABSTRACT | GO TO

5 Levels of Agile Planning: From Enterprise Product Vision to Team Stand-up by Rally Software Development Corp.

August 2008 - (Free Research) Existing agile methods often focus on small, single-team projects, overlooking the broader impact of large programs. This paper outlines a distinct planning framework that has been successful in large-scale agile software development projects and relies..
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Skyline Software Systems, Inc. Switches from Homegrown to SafeNet Sentinel HASP by SafeNet, Inc.

July 2010 - (Free Research) Learn how Skyline Software Systems used SafeNet's Sentinel HASP solution to ensure license compliance and protect their valuable software from unauthorized use.
(CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Sharepoint in Healthcare: Collaboration and Information Sharing in a Secure Environment by Trend Micro, Inc.

July 2010 - (Free Research) Trend Micro’s PortalProtect helps healthcare organizations implement the necessary industry best practices to achieve regulatory compliance and protect against the changing threats in today’s quickly evolving security landscape. Read this paper for more.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Presentation Transcript: Advancing Your Desktop Virtualization Pilot Program by Dell, Inc. and Intel

July 2010 - (Free Research) In this presentation transcript, the speakers will review and address the most common goals of a desktop virtualization pilot, including, improved productivity, increased reliability and reduced costs.
(PRESENTATION TRANSCRIPT) VIEW ABSTRACT | GO TO

Reduce Costs & Increase Microsoft SQL Server OLTP Workload Service Levels: PowerEdge 2850 Consolidation to PowerEdge 11th Generation by Dell Inc., Microsoft and AMD

April 2010 - (Free Research) Read this white paper for an exploration of how organizations can gain significant performance and cost benefits by upgrading legacy 2-socket servers to new Dell PowerEdge 11th generation 4/2-socket servers.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Podcast: Advancing Your Desktop Virtualization Pilot by Dell Inc., Intel, Citrix

July 2010 - (Free Research) In this session, the speakers will review and address the most common goals of a desktop virtualization pilot, including, improved productivity, increased reliability and reduced costs.
(PODCAST) VIEW ABSTRACT | GO TO PODCAST

Advancing Your Desktop Virtualization Pilot by Dell Inc., Intel, Citrix

July 2010 - (Free Research) In this session, the speakers will review and address the most common goals of a desktop virtualization pilot, including, improved productivity, increased reliability and reduced costs.
(VIDEO) VIEW ABSTRACT | GO TO

Metrics-Based Sales Productivity – Delivering Dividends for Forward Thinking Sales Organizations by IBM

March 2010 - (Free Research) New Sales Performance Management solutions enable sales leaders to align technology to business need and strategy. Read this paper for a series of discussions related to the metrics-based sales productivity solutions that forward thinking sales organizations are employing to harness the power of the pipeline and take advantage of sales analytics.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

How Google Tackles IT Security - and What You Can Learn From It by Google Apps

April 2010 - (Free Research) Today's computing environment demands IT attention to a wide range of security issues. Learn from security practitioners at Google who are on the frontlines of fighting spam, malware and phishing for Google Apps users, securing identity management in hosted web apps and monitoring the network, detecting intrusion and responding to incidents.
(WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Configuring Security in SQL Server by Global Knowledge

February 2009 - (Free Research) This document focuses on each level of security, starting at the server level and working our way down to database objects such as Server Security, Database Security, Schema Security and Object Security.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

E-Guide: Developing and Instituting Corporate Mobile Device Policies by BlackBerry

April 2008 - (Free Research) To learn how to develop appropriate policies for your organization and how to enforce them with mobile security and management tools, read this expert series of tips written by Mark Tauschek.
(E-LEARNING TUTORIAL) VIEW ABSTRACT | GO TO E-LEARNING TUTORIAL

Securing Virtualised Environments and Accelerating Cloud Computing by CA Technologies

May 2010 - (Free Research) There is no question that virtualisation offers compelling tangible benefits for an IT organisation. Virtualisation is inevitable, and cloud computing is a new opportunity. Read this paper to learn about virtualisation security, the CA Access Control (AC) solution, and how to accelerate cloud computing.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Understanding the Consensus Audit Guidelines with John Gilligan & Alan Paller by Core Security Technologies

September 2009 - (Free Research) Core Security presents a special webcast briefing where John Gilligan and Alan Paller, two principal contributors to the CAG, will provide their insights into how you can best approach the guidelines. This one-hour webcast will include a Q&A session, with answers to your questions about understanding and implementing the various CAG controls.
(WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Steps to Discovery and Protection of Sensitive Data: Find IT. Search IT. Mask IT. by dataguise, Inc.

June 2010 - (Free Research) Protecting sensitive data in the enterprise has never been more important, or more challenging. An effective data protection strategy must start with finding all of the data repositories on the network and identifying all of the sensitive data contained in those repositories. Read this paper to learn more.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

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