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Measuring the Business Impact of Support by GoToAssist
July 16, 2010 - (Free Research) Customer support has long been a business mainstay. Yet, the business impact of support is seldom measured - despite the influence of support on higher revenue, customer satisfaction and increased productivity. This new ServiceXRG white paper explores the importance of quantifying the impact of support on your business.
Retail’s Mobility Imperative: A Measured Approach to the Emerging Channel by BlackBerry
July 27, 2010 - (Free Research) This study examines what’s driving retailers’ mobile strategies, where they’re focusing their time and money, and how they plan to measure their performance. In addition, view results of an exclusive survey of more than 300 executives at top U.S. retailers. Continue reading to learn more!
Cisco EnergyWise: Power Management Without Borders by Cisco Systems, Inc.
March 01, 2010 - (Free Research) Cisco® EnergyWise is a new energy management architecture that will allow IT operations and facilities to measure and fine-tune power usage to realize significant cost savings. This white paper illustrates how businesses can utilize Cisco EnergyWise with a network enabled by Cisco to better understand the power footprint of their organization.
Data Protection Solutions at Midsize Organizations by Trend Micro, Inc.
February 01, 2008 - (Free Research) In January of 2008, a random sample of online technical newsletter subscribers at midsize companies (100- 5,000 employees) received an email invitation to participate in a survey about data protection solutions use at their organizations. The goal of the survey was to identify sources of and/or reasons for information security breaches and more.
Secure Smartphone Apps: The Next Generation by BlackBerry
April 07, 2010 - (Free Research) The latest smartphone applications foster more mobility and productivity than ever before--as long as a secure mobile network is in place. This white paper addresses mobile applications and the potential security threats to the corporate networking as well as provide security measures to take.
How to Measure the ROI of Online Server Data Protection by Iron Mountain Digital
May 28, 2010 - (Free Research) This white paper helps managers show the profitability of reducing operational costs in server backup and recovery through investment in online server data protections (subscription) rather than traditional backup method.
How to Measure ROI for Online Server Backup and Recovery by Iron Mountain Digital
May 28, 2010 - (Free Research) This White Paper helps managers to build a compelling business case for deploying online data protection services rather than continuing current methods of backup and recovery – or implementing other onsite alternatives. This paper includes a checklist of comparative cost categories used in calculating ROI.
Fluid Dynamics Simulation Keeps Aerospace Design Costs Trim by Mentor Graphics
June 10, 2010 - (Free Research) Aerospace manufacturers are urgently pursuing cost-saving measures to deal with today’s economic realities. Safety and regulatory issues do not make it possible to simply use cheaper materials or lighter packaging. Software-based modeling is proving to be the salvation of manufacturers for delivering products at lower cost, and in less time.
The Definitive Guide to Lead Nurturing by Marketo
April 28, 2010 - (Free Research) This guide offers useful, qualitative insight from today’s marketing thought leaders, basic and advanced B2B marketing best practices on must-have campaigns, and worksheets for calculating ROI and measuring the impact of nurturing done well. Read on to learn more about lead nurturing and how it can benefit your organization.
5 Levels of Agile Planning: From Enterprise Product Vision to Team Stand-up by Rally Software Development Corp.
August 2008 - (Free Research) Existing agile methods often focus on small, single-team projects, overlooking the broader impact of large programs. This paper outlines a distinct planning framework that has been successful in large-scale agile software development projects and relies..
Podcast: Advancing Your Desktop Virtualization Pilot by Dell Inc., Intel, Citrix
July 2010 - (Free Research) In this session, the speakers will review and address the most common goals of a desktop virtualization pilot, including, improved productivity, increased reliability and reduced costs.
Advancing Your Desktop Virtualization Pilot by Dell Inc., Intel, Citrix
July 2010 - (Free Research) In this session, the speakers will review and address the most common goals of a desktop virtualization pilot, including, improved productivity, increased reliability and reduced costs.
Metrics-Based Sales Productivity – Delivering Dividends for Forward Thinking Sales Organizations by IBM
March 2010 - (Free Research) New Sales Performance Management solutions enable sales leaders to align technology to business need and strategy. Read this paper for a series of discussions related to the metrics-based sales productivity solutions that forward thinking sales organizations are employing to harness the power of the pipeline and take advantage of sales analytics.
How Google Tackles IT Security - and What You Can Learn From It by Google Apps
April 2010 - (Free Research) Today's computing environment demands IT attention to a wide range of security issues. Learn from security practitioners at Google who are on the frontlines of fighting spam, malware and phishing for Google Apps users, securing identity management in hosted web apps and monitoring the network, detecting intrusion and responding to incidents.
Configuring Security in SQL Server by Global Knowledge
February 2009 - (Free Research) This document focuses on each level of security, starting at the server level and working our way down to database objects such as Server Security, Database Security, Schema Security and Object Security.
Securing Virtualised Environments and Accelerating Cloud Computing by CA Technologies
May 2010 - (Free Research) There is no question that virtualisation offers compelling tangible benefits for an IT organisation. Virtualisation is inevitable, and cloud computing is a new opportunity. Read this paper to learn about virtualisation security, the CA Access Control (AC) solution, and how to accelerate cloud computing.
Understanding the Consensus Audit Guidelines with John Gilligan & Alan Paller by Core Security Technologies
September 2009 - (Free Research) Core Security presents a special webcast briefing where John Gilligan and Alan Paller, two principal contributors to the CAG, will provide their insights into how you can best approach the guidelines. This one-hour webcast will include a Q&A session, with answers to your questions about understanding and implementing the various CAG controls.
Steps to Discovery and Protection of Sensitive Data: Find IT. Search IT. Mask IT. by dataguise, Inc.
June 2010 - (Free Research) Protecting sensitive data in the enterprise has never been more important, or more challenging. An effective data protection strategy must start with finding all of the data repositories on the network and identifying all of the sensitive data contained in those repositories. Read this paper to learn more.
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