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Integrating the Cisco® Unified Presence Server in Your Unified Communications Network by Global Knowledge August 27, 2009 - (Free Research) Presence can be defined as the indication, based on user-provided information, on whether co-workers are available and how they prefer to be reached. We will discuss an option that will allow our users to see availability status information of other users in the network via the Cisco Unified Presence Solution version 7.0. (CUPS). (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Troubleshooting Slow Networks with Wireshark by Global Knowledge May 13, 2009 - (Free Research) In this white paper, we examine how to use Wireshark, the world's most popular open-source network analyzer, to troubleshoot some of the top causes of poor network performance, including high latency, packet loss, inefficient window sizes, intercepting devices, and application dependencies. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Rachel Chalmers of The 451 Group Shares Key Insights on the Enterprise Private Cloud by Surgient March 19, 2010 - (Free Research) Listen to this 45-minute webcast where Rachel Chalmers, Research Director at The 451 Group, shares her insights on the future of enterprise private cloud-based IT as well as her recommendations for adopting a cloud-based dynamic IT model. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Podcast: Global business Xchanging shares results of proactive IT operations implementation by BMC Software, Inc. March 19, 2010 - (Free Research) This podcast explores how IT pros can better align their departments with the scope of the business.  Learn how business service management can enhance customer service, improve service availability, and optimise performance of critical systems. (PODCAST) VIEW ABSTRACT | GO TO PODCAST

Top 5 Best Practices for Creating Effective Campaign Dashboards by Tableau Software June 2008 - (Free Research) We can define an effective marketing dashboard as one that enables marketers to visually display relevant and current campaign, customer, advertising and/or branding information needed to achieve marketing objectives. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Best Practices for Deploying Collaborative BI by Tableau Software May 2008 - (Free Research) This paper will show you how to navigate around the usual hurdles and deliver collaborative BI that works. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Service Portfolio Management: Manage IT For Business Value by CA October 2009 - (Free Research) Read this paper to learn how Service Portfolio Management can be implemented to achieve and show evidence of improved business satisfaction, reduced waste, reduced cost, and enhanced service quality. IT can better select strategic investments and maximize business value. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The Cloud Computing Environment: Reaping the Benefits of Virtualization Requires Management of the Service Value Chain by CA February 2010 - (Free Research) Cloud computing, virtualization, and on-demand solutions are evolving to address the system complexity issues that IT managers deal with every day. Read this paper to learn about the benefits of the cloud computing environment. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

End-to-End Service Management in the Virtualized Environment: Delivering on the Promises of Virtualization by Hewlett-Packard Company October 2008 - (Free Research) This paper proposes an approach for IT to manage virtualized environments and shows how HP Business Service Management software enables IT operations to link specialists and specialized tools into day-to-day operations while keeping promises to business users. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

New technologies and techniques for integrating SaaS and on-premise applications by Pervasive Software March 2010 - (Free Research) In this podcast, Rick Sherman shares his expert insights on the pros and cons of different approaches to Software as a Service (SaaS) and on-premise data integration, comparing on-premise vs. hosted middleware and internal integration vs. hiring a services provider. (PODCAST) VIEW ABSTRACT | GO TO PODCAST

Magic Quadrant for Communications Outsourcing and Professional Services, Worldwide by Dimension Data March 2010 - (Free Research) This Magic Quadrant, published on March 3rd, 2010 and authored by Eric Goodness, examines 17 vendors of IT services for business communications systems worldwide. Use it to find the right providers for your needs related to communications-centric managed service and outsourcing relationships or project-based professional services engagements. (ANALYST REPORT) VIEW ABSTRACT | GO TO ANALYST REPORT

Apriso, Trixell's Manufacturing Operations Portal by Apriso Corporation December 2009 - (Free Research) Trixell is a medical device world leader. Its products can be found in half of all X-ray machines produced worldwide. In eight years, production has increased 50-fold – a huge success, but also a huge challenge. Watch this video to learn more about Trixell and how they’ve overcome the many operational challenges involved in such rapid growth. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Manufacturing Operations Management: Choosing Between ERP Extension and Dedicated Platform by Apriso Corporation November 2009 - (Free Research) This paper describes the issues to consider when comparing a dedicated manufacturing operations platform with an ERP supplier's operations management extension. It’s based on interviews with two sources. One uses the dedicated platform approach and one uses an ERP application. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Security Solutions - Integrated or Compatible? by McAfee, Inc. July 2007 - (Free Research) Security solutions that are truly integrated can bring clear benefits in terms of reducing management costs and improving overall security, even when using multiple vendors. But not every solution that claims to be integrated actually is. Read this paper to learn more about integrated security solutions and how to cut through the marketing hype. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The Do’s and Don’ts of Data Deduplication  by EMC March 2010 - (Free Research) Data Deduplication continues to gain momentum as one of the most popular backup trends hitting the storage market today. This E-Guide highlights the benefits, as well as key areas to focus on when considering or implementing Data Deduplication, and how to use Data Deduplication in a disk based backup system. (EGUIDE) VIEW ABSTRACT | GO TO

E-Guide: Expert Tips for Comprehensive Virtualization Management by CA March 2010 - (Free Research) Read this E-Guide to learn tips for selecting and deploying an effective comprehensive virtualization management solution. (EGUIDE) VIEW ABSTRACT | GO TO

Working Smart in IT Operations: The Case for Consolidated Operations by Hewlett-Packard Company October 2008 - (Free Research) This paper explores the problems IT operations can encounter in coordinating the activities of application and infrastructure specialist teams, and it proposes an approach-- consolidated operations-- designed to get incidents to the right person with the right information fast so problems can be resolved quickly, with no duplication of effort. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

10 Security Concerns for Cloud Computing by Global Knowledge March 2010 - (Free Research) Read this paper to learn the many benefits of cloud computing as well as the 10 security concerns that need to be addressed when considering moving critical applications and sensitive data to public and shared cloud environments. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Global business Xchanging shares results of proactive IT operations implementation by BMC Software, Inc. March 2010 - (Free Research) This webcast explores how IT pros can better align their departments with the scope of the business.  Learn how business service management can enhance customer service, improve service availability, and optimise performance of critical systems. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Top Ten Things Every DBA Should Know About SQL Server by Global Knowledge March 2010 - (Free Research) Microsoft SQL Server has evolved over the years as a scalable, robust database management system and is now competing in the VLDB (Very Large Database) space with Oracle and IBM.  This white paper outlines some of theimportant fundamentals of Microsoft SQL Server that every DBA should know. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Increase Application Performance with Solid State Disks by Texas Memory Systems, Inc. March 2010 - (Free Research) Application performance can be dramatically increased using a solid state disk. This Texas Memory Systems’ paper introduces solid state disks and includes a comparison of methods for increased application performance. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Five Reasons Why System i (IBM iSeries) High Availability Solutions Should Be Considered in Smaller Organizations by Vision Solutions April 2008 - (Free Research) This white paper will provide a review of the core causes and costs of both planned and unplanned downtime and will then provide a detailed discussion of current options for High Availability and Disaster Recovery solutions. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Control social networking risks with sensible security policies by McAfee, Inc. March 2010 - (Free Research) In this expert podcast, learn how to create an effective social networking policy built on technology and employee training. Learn how to get employees on board and reap the benefits of social networking while reducing the risks. (PODCAST) VIEW ABSTRACT | GO TO PODCAST

Advice from the Trenches: How Running a Global Organization in the Cloud Delivers Real Benefits to the CFO by Intacct Corporation March 2010 - (Free Research) This paper discusses the benefits of moving to the cloud, including real ROI and lower total cost of ownership. Read this paper to learn more about the benefits your company could experience by moving to the cloud and learn some helpful hints for choosing a SaaS vendor. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Preparing for 2010: What Cloud Computing Means to Finance by Intacct Corporation March 2010 - (Free Research) Making sure your financial management systems areis cost effective is very important is. It’s just as important as increasing the productivity of your limited staff or making sure your financial system can easily scale as your business grows. This webcast will explain how cloud computing can provide a solution that meets all the above factors;. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

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